Seattle Conference Provides Unique Opportunities

Suzanna Laurent

How long has it been since you updated the knowledge and skills you use to perform your work? If you lost your job right now, would your present skills be sufficient to land a new one? What have you learned recently about the emerging trends in technical communication?
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Preparing Your Staff for Content Management

Bret Freeman

Learning a new software package can be intimidating. People are creatures of habit, and change can make them uncomfortable. If you’re thinking about implementing a content management system to manage your technical documentation, you are probably wondering how to prepare and encourage your editorial staff.

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The Punctuation Revolution: A Review of Eats, Shoots & Leaves

Justin Baker

A panda walks into a cafe. He orders a sandwich, eats it, then draws a gun and fires two shots in the air. “Why?” asks the confused waiter, as the panda makes towards the exit. The panda produces a badly punctuated wildlife manual and tosses it over his shoulder. “I’m a panda,” he says, at the door. “Look it up.” The waiter turns to the relevant entry and, sure enough, finds an explanation. “Panda. Large black-and-white bear-like mammal, native to China. Eats, shoots and leaves.”

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